Shipping Policy

Shipping Policy

This Shipping Policy applies to all orders shipped within the United States.

Order Processing

Order Cut-Off Time: 5:00 PM (EST)

Processing Time: 1–3 Business Days (Monday–Friday)

Once your order has been processed, it will be prepared for shipment and handed over to one of our trusted shipping partners.

Shipping & Delivery

Estimated Delivery Time: 3–7 Business Days (Monday–Friday)

Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or seasonal demand.

Shipping Partners

We work with trusted shipping carriers, including:

  • USPS
  • UPS
  • FedEx

Shipping Costs

We are pleased to offer FREE Shipping on all orders within the United States.

There is no minimum purchase requirement to qualify for free shipping.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become available after shipment.

Delays

While we strive to process and deliver every order as quickly as possible, shipping delays may occasionally occur during holidays, peak seasons, severe weather conditions, or carrier-related disruptions.

We appreciate your patience and understanding in such circumstances.

Questions About Your Delivery?

If you have any questions regarding your order or delivery, please contact our customer support team:

Email: info@charlottejewels.com

Store: Charlotte Jewels